„IFPE Academy is characterized by its good coordination between academically trained technical staff for the theoretical teaching of the course content and qualified teaching staff for practice-oriented training. Your certificates are in accordance with the guidelines of the European Union and the German Federal Ministry of Education and Research.“

Austrian Amateur Fitness and Bodybuilding Federation.

We provide ISO 21001 Certification for make better educational organization management system. ISO 21001, Educational Organization Management Systems, is a published international standard by the International Organization for Standardization. It is intended provide a common management tool for organizations providing educational products and services capable of meeting learner and other beneficiary needs and expectations and it focuses on the specific interaction between an educational organization, the learner, and other relevant interested parties.

ISO 9001 is an international standard for quality management systems that provides the organization with necessary processes and documentation for its daily operations and the means to constantly measure and improve our performance. The certification proves that IFPE fulfills these requirements with aim to exceed our customers’expectations on our courses and services. ISO 9001 not only provides support and guidelines internally, but also creates confidence and proven maturity for IFPE as a company.  This is the result of a long process and many hours of work by people from all over the organization. We’re proud to achieve the certification and to be able to continue todeliver quality to our users!

An 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐒𝐓𝐀𝐍𝐃𝐀𝐑𝐃, ISO 10004:2018, one of the key elements of organizational success is the customer’s satisfaction with the organization and its products and services. Therefore, it is necessary to monitor and measure customer satisfaction.
The information obtained from monitoring and measuring customer satisfaction can help identify opportunities for improvement of the organization’s strategies, products, services, processes and characteristics that are valued by customers, and serve the organization’s objectives. Such improvements can strengthen customer confidence and result in commercial and other benefits.

ISO 10668:2010 specifies requirements for procedures and methods of monetary brand value measurement. ISO 10668:2010 specifies a framework for brand valuation, including objectives, bases of valuation, approaches to valuation, methods of valuation and sourcing of quality data and assumptions. It also specifies methods for reporting the results of such valuation.

An 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐒𝐓𝐀𝐍𝐃𝐀𝐑𝐃, ISO 10002:2018 – Quality management – Customer satisfaction – Guidelines for complaints handling in organizations aids organizations in handling complaints. While some may be perceived as nuisances, organizations need to stay enlightened on the complaints of their customers and should be equipped to respond to and resolve their vocalized troubles.
ISO 10002:2018 gives guidelines for the process of complaints handling. Such a process is related to products and services within an organization, and it includes planning, design, development, operation, maintenance, and improvement.

an 𝐈𝐍𝐓𝐄𝐑𝐍𝐀𝐓𝐈𝐎𝐍𝐀𝐋 𝐒𝐓𝐀𝐍𝐃𝐀𝐑𝐃 ISO 22301:2019, Security and resilience – Business continuity management systems – Requirements, is a management system standard published by International Organization for Standardization that specifies requirements to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system to protect against, reduce the likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.It is intended to be applicable to all organizations, or parts thereof, regardless of type, size and nature of the organization.